Return and Cancellation Policy
1. Returns
We want you to be completely satisfied with your purchase from www.sdrkart.com. If you have any issues with your order, please read our return policy below and don’t hesitate to contact us if you need further assistance.
1.1 Return Eligibility
We accept returns for products that are defective, damaged, or not as described.
To be eligible for a return, the product must be unused and in the same condition as when you received it.
You must initiate the return process within 2 days of receiving the product.
1.2 Return Process
To initiate a return, please follow these steps:
Contact our customer support team at support@sdrkart.com to request a return authorization.
Pack the product securely in its original packaging (if available), and include all accessories and documentation.
Ship the product to the address provided by our customer support team.
1.3 Refunds
Once we receive the returned product, we will inspect it and notify you of the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within 7 business days.
2. Cancellations
2.1 Order Cancellation
You have the right to cancel your order within 48 hours of placing it, with no need to provide a reason.
To cancel your order, please contact us at support@sdrkart.com as soon as possible.
2.2 Cancellation After Shipping
If your order has already been shipped, we cannot cancel it. In such cases, you can return the product following our return policy.
3. Exemptions
Some products may not be eligible for returns or cancellations due to hygiene reasons, customized items, or other specific circumstances. Please check the product description for any such exceptions.
4. Contact Us
If you have any questions or need assistance with returns or cancellations, please contact our customer support team at support@sdrkart.com. We are here to help and ensure your shopping experience is enjoyable.
5. Updates to Policy
We reserve the right to update and modify this Return and Cancellation Policy at any time. Please review this policy periodically for any changes.
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